We do not support or encourage cheaters or hackers in any way, shape, or form.
You agree not to use, develop, or distribute any robot (or bot), spider, unauthorized script, unauthorized scraper or offline reader, or any other cheat, exploit, mod, bot, hack or the like, or any unauthorized third-party software designed to modify or interfere with or provide automated access to or use of the Websites or Services, or any portion thereof, or any Services available on or through any Third Party Platform.
In order to offer complete information on the subject, we've compiled this information for your reference.
Please note that we do NOT approve of the use of cheat programs. Cheats and hacks are in no way affiliated with Kabam. Attempting to use a cheat to play our games is a violation of our Terms of Service, and presents grave risk to both your privacy and account information.
Downloading cheating softwares, and entering your credentials in a suspicious website, are the main ways to steal your account information.
What happens if someone is using cheat programs?
We do game checks for various indicators of someone using cheat programs. If we determine that a player has violated our Terms of Service, we will take action on the account.
The majority of our tickets lately have been cheating reports. Theres an auto-click program called Fiddler that players use to open troop bundles which skews the Force Tournament ranks. If you look at the item usage logs and see odd numbers of bundles opened in a short amount of time, Fiddler is probably being used.
My account was suspended/banned
If you are unable to log in and you have received a message stating that your account has been banned or suspended, you may be in violation of the Terms of Service.
Please do not be alarmed, we are simply following procedures we have in place to ensure that our game environment is safe, fun, and friendly for players of various ages and beliefs. The message should state the amount of time of the suspension.
Why was my Account Suspended or Banned?
Due to privacy concerns, we are not able to provide exact details on what was said, or how the Terms of Service violation came to our attention. Common violations include, but are not limited to, being abusive to other players, using inappropriate language, or using a Third Party Script or Program while playing the game.
You will be able to find our Terms of Service here:
More specifically, you may find some details about interaction in our games and on our forums in sub-section 9. Repercussions for harassment, cheating, pornographic content, or inappropriate language may not always be the same. We do attempt to provide our players with a friendly warning first. This may include a temporary silence in a game, or a suspension that lasts a day or more. If however this becomes an ongoing issue, we can take additional actions up to, and including account closure. For serious real world threats, we may also notify local authorities if we feel there is a serious danger expressed in any avenue of communication in our games.
Thank you for your understanding and helping us to maintain a safe gaming experience for everyone.
When we action accounts, players will write in asking why. It will be good to give the reason (chat violation, exploits, 3rd party programs) and the length.