Most purchasers receive their ingame currency immediately after the transaction is processed. There are some cases where it can take up to 6 hours to receive your ingame currency after purchase.
- If you purchased via TrialPay, we advise contacting TrialPay support if your purchase has not arrived after 6 hours. Their contact information will be available in the emailed confirmation receipt you received after purchase
- If you made your purchase using an eCheck through PayPal, please note that it can take up to 5 days to clear the payment. The currency will only be credited to your game account once payment has cleared.
- If you have purchased via Facebook and have not received your payment after 6 hours, please contact Facebook Credits Support directly as they will have better access to your payment history.
If you are experiencing further delays or issues in receiving your ingame currency, please contact Billing Support